Helping pets to lead happy and healthy lives



Broadleys Veterinary Hospital asks for all fees to be paid for at the time. We are happy to deal with all pet insurance companies, just bring your policy details and a claim form to your appointment and we’ll handle the administration for you.

Unless your pet’s policy carries any exclusions, all aspects of your pet’s treatment are claimable with the majority of pet insurance companies. This would usually be regarded as a continuation of your own vet’s initial treatment.

Each company will have their own protocol for payment of any excess. They may require a separate excess and have limits for some complementary treatments [e.g. hydrotherapy].

If you have any concerns about your pet’s insurance cover, or whether there are any exclusions, please check with your company directly.

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Fergus Coutts